Main Help and Contact Pages

Frequently Asked Questions (FAQ's)

Please find answers to the most frequently asked support questions below.

Why can I see no mention of my transaction in my Account Pages?
There is a line in my Account corresponding to my transaction - but all is not right....
Why has my cashback been replaced with zero?
Why hasn't my cashback been confirmed yet?
Why did my purchase not track?
How do I request payment?
Why have I not yet received my cashback?
The estimated payable date of my transaction has passed but it is still not payable?
I cannot login to my account

Why choose us?

FREE to join

Over 1,800 Online Merchants

Free payout

Fair play policy

Invite your Friends and earn $5.00

TopCashback
From Electronics to Home Improvements and Cell Phones to Vacations and Clothing, we offer a wide range of over 1,800 stores that offer cashback on online purchases. At TopCashBack you will find the best rewards and money back offers. In addition, TopCashBack features Free Cashback rewards that do not require a purchase to be made; that's money for nothing! Simply register with us, select your retailer and shop as you would normally, then claim your cashback.