TopCashback Help - Frequently Asked Questions

My transaction doesn't appear at all

Transactions may take a few days to show up on your Earnings page.

If you have waited more than 7 days and there is still no sign of your transaction, then the best thing to do is to lodge a Missing Cashback Claim.

Please note, if your transaction has tracked, but with $0 cashback from the beginning, then that is another matter.


« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Fair Play is at the heart of our culture – that means striving to do what’s fairest for you and our employees. "
Customer care team